Help Tag UPOU Email Subjects
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We are building a dataset to help route and respond to emails using a chatbot and support tools. Email subjects are often short but can already indicate what kind of concern the sender has.
🧠Task
You will read an email subject line and select the best category based only on the subject.
- Subjects may be in English, Filipino, or Taglish.
- Do not guess details that are not explicitly stated.
- If the subject is too vague, select Other or Unclear.
🎯 Purpose
Your labels will help:
- Route emails to the correct office faster
- Improve response time
- Train a chatbot to recognize common concerns
- Support better administrative workflows
Each subject will be labeled by three different volunteers to ensure reliability.
🗂 Categories
You will choose from the following categories:
- Admissions and Enrollment
- Registration and Records
- LMS and Tech Support
- Payments and Fees
- Scheduling and Appointments
- HR and Personnel
- Procurement and Logistics
- Research, Partnerships, and Grants
- Events and Communications
- Other or Unclear
